Tenerife airport transfer questions, answered
Everything travellers usually ask us before booking a private transfer in Tenerife. If your question isn't here, message us on WhatsApp and we'll answer personally.
Frequently asked questions
How much is an airport transfer in Tenerife?
The price depends on your destination and the size of your group, not on the number of bags or the time of day. As a guide, a one-way private transfer from Tenerife South Airport to the main southern resorts starts from around €35 for a Combi. You always receive a fixed total price before you confirm, so nothing changes on arrival.
Do you offer Tenerife South Airport transfers?
Yes. Tenerife South (TFS, Reina Sofía) is our busiest airport. We meet every arrival just outside the arrivals hall and drive directly to hotels, apartments and villas across the island.
Do you offer Tenerife North Airport transfers?
Yes. We operate private transfers from Tenerife North (TFN, Los Rodeos) to the north, the Orotava valley, Santa Cruz, La Laguna and the southern resorts.
Can I pay when I arrive?
Yes. Paying on arrival is our standard way of working — there is no online payment and no deposit. You pay your driver at the end of the journey.
Do you accept card payments?
Cash in euros is always accepted. Card payment can be arranged in most vehicles, so please tell us when booking and we will confirm it for your transfer.
Are child seats free?
Yes. Our 360° ISOFIX baby seats and child seats come pre-installed in your vehicle and are completely free of charge. Tell us the ages of the children when you book so the correct seats are fitted before you land.
Are booster seats free?
Yes, booster seats are also free. There is no charge for any child safety equipment on an Arrivo transfer.
Are your transfers private?
Always. The vehicle is yours alone — no other passengers, no shared shuttle, no stops at other hotels along the way.
How old are your vehicles?
Every vehicle in our fleet is a maximum of two years old, air conditioned, and cleaned before each transfer.
Do your drivers speak English?
Yes. All our drivers speak English, and several also speak Spanish, German and Dutch. Tell us your preference and we will do our best to match you.
What happens if my flight is delayed?
We monitor your flight number and adjust the pick-up time automatically. Delays are not charged extra, and your driver will still be waiting for you.
Where will I meet my driver?
Your driver waits just outside the arrivals hall, after baggage reclaim. You receive written meeting-point instructions and your driver's phone number before you travel.
Can I book a return transfer?
Yes, and it is the easiest way to book. Give us your return flight details and we will collect you from your accommodation in good time — usually around three hours before departure from Tenerife South.
Can I book a transfer for a large family?
Yes. Our family and large-group vehicles carry up to 16 passengers in one private vehicle, with free child seats and space for pushchairs and golf bags.
Can I contact my driver on WhatsApp?
Yes. WhatsApp is our main contact channel. You can message us to book, to send flight changes, or to reach your driver on the day of travel.