Tenerife airport transfer questions, answered

The price depends on your destination and the size of your group, not on the number of bags or the time of day. As a guide, a one-way private transfer from Tenerife South Airport to the main southern resorts starts from around €35 for a Combi. You always receive a fixed total price before you confirm, so nothing changes on arrival.

Yes. Tenerife South (TFS, Reina Sofía) is our busiest airport. We meet every arrival just outside the arrivals hall and drive directly to hotels, apartments and villas across the island.

Yes. We operate private transfers from Tenerife North (TFN, Los Rodeos) to the north, the Orotava valley, Santa Cruz, La Laguna and the southern resorts.

Yes. Paying on arrival is our standard way of working — there is no online payment and no deposit. You pay your driver at the end of the journey.

Cash in euros is always accepted. Card payment can be arranged in most vehicles, so please tell us when booking and we will confirm it for your transfer.

Yes. Our 360° ISOFIX baby seats and child seats come pre-installed in your vehicle and are completely free of charge. Tell us the ages of the children when you book so the correct seats are fitted before you land.

Yes, booster seats are also free. There is no charge for any child safety equipment on an Arrivo transfer.

We use 360° ISOFIX child seats from Babyauto (i-Size Odease model). They can be fitted forward or rear facing and are suitable from birth up to 7 years old, from 40 cm to 135 cm in height, with a maximum weight of 36 kg.

Always. The vehicle is yours alone — no other passengers, no shared shuttle, no stops at other hotels along the way.

Every vehicle in our fleet is a maximum of two years old, air conditioned, and cleaned before each transfer.

Yes. All our drivers speak English, and several also speak Spanish, German and Dutch. Tell us your preference and we will do our best to match you.

We monitor your flight number and adjust the pick-up time automatically. Delays are not charged extra, and your driver will still be waiting for you.

Your driver waits just outside the arrivals hall, after baggage reclaim. You receive written meeting-point instructions and your driver's phone number before you travel.

Yes, and it is the easiest way to book. Give us your return flight details and we will collect you from your accommodation in good time — usually around three hours before departure from Tenerife South.

Yes. Our family and large-group vehicles carry up to 16 passengers in one private vehicle, with free child seats and space for pushchairs and golf bags.

Yes. WhatsApp is our main contact channel. You can message us to book, to send flight changes, or to reach your driver on the day of travel.

About 15 minutes to El Médano, 20 minutes to Los Cristianos, 25-35 minutes to Costa Adeje and Playa Paraíso, 45 minutes to Santa Cruz and around 75 minutes to Puerto de la Cruz. Your driver takes the direct route with no stops for other passengers.

Tell us how many large cases, cabin bags and special items you travel with and we send a vehicle with enough space. Pushchairs, golf bags, surfboards, bicycles and wheelchairs travel free — just mention them when you request your quote.

Late-night and Canary bank-holiday journeys can carry a small surcharge. It is always built into the total price we quote you beforehand, so the amount you agree is the amount you pay your driver.

Yes, free of charge. Message us on WhatsApp with any change to your flight, times or group size. Because you pay on arrival there is no deposit to lose and nothing to refund if your plans change.

Yes. As well as the southern and northern resorts we drive to Los Cristianos ferry port for La Gomera and La Palma, the Santa Cruz cruise terminal, Teide, golf resorts, rural villas and any private address on the island.